SubjectSupport GradePre-K–12 Page15 / 15

Help, without the runaround.

Questions, missing downloads, refunds: it all goes to one inbox, and a real person reads it.

thebrooklynprojectedu@gmail.com

After you buy.

Every pack is a digital PDF. Nothing ships, so there's nothing to wait for.

  1. Check out through Payhip.Pay with any method Payhip offers at checkout.
  2. Download instantly.Your download link appears on screen as soon as payment goes through.
  3. Check your inbox.Payhip emails you a copy of the link, so you can grab the PDF again later.
  4. Can't find it?Check spam, then email thebrooklynprojectedu@gmail.com with the address you used at checkout.
Refund policy

Still being written.

No formal refund policy yet. If something is wrong with a pack you bought, email thebrooklynprojectedu@gmail.com from the address you used at checkout (or include it), and a real person will sort it out.

Quick answers.

Is the First-Hour Toolkit really free?

Yes. You give us an email address, we send you the PDF. Unsubscribe whenever you want and keep the toolkit.

Do I have to print the packs?

No. They're PDFs, so you can print them or run them straight off a phone, tablet, or laptop.

Do the games collect my kid's information?

No. The playground games run entirely in the browser. There's no login, and nothing a player picks is saved or sent anywhere.

Something else?

Email thebrooklynprojectedu@gmail.com. You can also find us on Instagram and YouTube.